CX Agents
Empower agents to deliver exceptional experiences
Korbyt Anywhere equips CX agents with the tools and insights they need to stay informed, motivated, and productive. Provide targeted updates and optimize workflows—whether your agents are in the contact center, working remotely, or hybrid—so you can drive superior business outcomes.
Enhance CX performance with timely business data
Deliver real-time metrics, customer feedback, announcements, and training directly to digital signage and agent-facing screens. Transform wallboards into dynamic tools that drive efficiency, collaboration, and exceptional customer experiences.
Enterprise-Grade Digital Signage
With Korbyt Anywhere, you can keep call center agents informed about KPIs, call queue updates, and customer satisfaction scores. With dynamic, on-brand wallboards and digital signage, agents stay focused, aligned, and empowered to deliver exceptional service.
Meeting Room Signage
Leverage digital displays in break rooms and collaboration spaces to share team updates, company goals, and motivational content. Extend your communications beyond the agent floor, reinforcing key messages and creating a more cohesive, engaged workforce.
Connect with CX agents using seamless, targeted communications
Keep your CX agents—whether in-office, hybrid, or remote—connected and engaged with real-time updates delivered through both desktop and mobile apps. From performance metrics and call queue updates to training content and team announcements, Korbyt Anywhere ensures your agents stay aligned with team goals and company expectations.
Desktop App
Ensure your CX agents stay focused and informed with updates delivered directly to their computer screens. Display real-time metrics like call queues, average handle time, leaderboards, and customer satisfaction scores, alongside critical company updates. The app integrates seamlessly into agents’ workflows, providing easy access to essential information without disrupting their calls.
Mobile App
Overcome location barriers with the Korbyt Anywhere mobile app. Keep remote and hybrid CX agents connected to essential updates and insights, no matter where or when they work. Access real-time notifications about team performance, customer trends, personalized alerts, and training resources—all at your fingertips.
Streamline space management for better CX outcomes
Help CX agents navigate their work environments with ease, enabling them to focus on delivering superior customer experiences. Korbyt Anywhere streamlines space reservations, team meeting coordination, and visitor management—saving time and ensuring seamless collaboration.
Space Booking
Korbyt Booking provides agents and supervisors with real-time tools to reserve meeting rooms and huddle spaces, ensuring seamless team collaboration. With integrations into familiar platforms like Microsoft 365, Outlook, and Google, space booking is quick and easy, eliminating scheduling conflicts and enabling agents to maximize their time and efficiency.
Visitor Management
Simplify the process of welcoming vendors, clients, or team trainers to your call center. Korbyt Visitor’s touchless check-in system, with QR codes and mobile registration, notifies supervisors or agents immediately upon a guest’s arrival. This automated process reduces administrative burdens and enhances security.
Wayfinding
Help CX agents and support staff easily navigate large call center campuses or multi-floor facilities. Interactive displays guide employees and visitors to training rooms, team collaboration spaces, and break areas, minimizing disruptions and ensuring smooth day-to-day operations.
Integrate with leading CCaaS and UCaaS platforms
Native integrations allow you to display actionable, real-time data that drives performance for CX agents and supervisors. Share critical insights across wallboards, agent desktops, and mobile devices, ensuring your contact center team stays informed, motivated, and aligned.
Deliver an exceptional experience 24/7
Read Case StudyDeliver the insights CX agents need most
Enterprise-grade content management
Easily create and deliver tailored content with Korbyt’s no-code CMS. Share essential updates like call resolution rates, customer satisfaction scores, and compliance reminders directly to agent-facing screens and wallboards. Customize messages to meet the unique needs of your contact center teams.
AI-powered content and workflow automation
Automate the delivery of critical updates and performance insights with the Korbyt AI engine. From agent performance metrics to team announcements, ensure your CX agents receive the right information at the right time—prioritized for their roles and responsibilities.
Real-time alerts
Send timely notifications to your entire contact center team, whether they’re on the floor or working remotely. From queue status updates to system outages or security alerts, ensure your CX agents and supervisors receive critical information instantly, keeping them aligned, safe, and ready to respond.
Optimize call center performance with actionable insights
Discover the five essential dashboard screens that elevate customer satisfaction and empower your call center team. Learn how to enhance engagement, productivity, and performance across your contact center, whether your team is on-site or remote.
Explore relevant resources
Frequently asked questions
Find answers to commonly asked questions about digital signage and workplace experience solutions.
Contact UsWhat is Korbyt Anywhere?
Korbyt Anywhere is an enterprise-grade, AI-powered platform that integrates digital signage, workplace communications, and space management tools. It enables organizations to deliver timely, dynamic content across multiple channels, including digital displays, desktops, kiosks, and mobile devices. Designed for flexibility, the platform enhances employee engagement, streamlines room bookings, and fosters collaboration, making it easier to connect people in corporate, educational, retail, and other environments.
How does Korbyt Anywhere work?
Korbyt Anywhere operates through an intelligent Content Management System (CMS) that provides flexible tools for content creation, publishing, and management. With support for a vast ecosystem of media players and System on Chip (SoC) solutions, it allows users to broadcast communication feeds simultaneously on multiple channels, integrate with various applications and data sources, and manage digital signage endpoints with features like remote reboot, upgrades, and auto-notifications.
Is Korbyt Anywhere suitable for all industries?
Yes, Korbyt Anywhere is designed to cater to a wide range of industries including corporate, higher education, manufacturing, financial services, and contact centers. Its versatile platform supports various use cases from employee communication and student engagement to hospitality and retail banking customer communications, making it adaptable to any sector’s needs.
How secure is Korbyt Anywhere?
Korbyt prioritizes security with its robust enterprise-grade security features. The Korbyt Anywhere platform is SOC 2 compliant, ensuring the highest standards of security and data protection. Designed to safeguard data, manage content, and facilitate safe integrations, the platform provides peace of mind for users across all industries.
What kind of support does Korbyt offer?
Korbyt provides best-in-class support with a real person resolution rate of 99.95% within 24 hours. Our experienced team is dedicated to ensuring rapid deployment, quick resolutions, and continuous support to maximize the effectiveness of your digital signage and workplace communications. For customers with critical infrastructures, we offer 24/7 mission critical support.
How do I get started with Korbyt?
Getting started with Korbyt is easy. Interested organizations can request a demo, and our team will reach out to schedule a meeting. This initial consultation will help tailor the platform’s capabilities to your specific needs.