By Natalie Appleton, VP Workplace
The workplace is undergoing a profound transformation and if you’re navigating hybrid work, you know the office as you once knew it is gone. Desks that you saw occupied daily now sit empty for half the week. Meeting rooms may be booked, but how often do you find that the most desirable collaboration spaces are overbooked and hard to secure?
This imbalance doesn’t just impact your bottom line; it affects your productivity, team morale, and even your competitive edge. Research shows that while organizations aim for high space utilization, actual usage often falls far short.
If you’re not adopting a smarter approach to workspace management, with solutions like desk and meeting room booking software, you could be wasting valuable resources and risking alienating your top talent. The message is clear: it’s time for you to rethink how your physical office space is managed.
Why Space Scheduling is a Strategic Priority
Real estate is one of the largest line items in any corporate budget. When your space isn’t fully utilized, you’re essentially paying for empty desks and idle rooms. But the implications go deeper than the balance sheet. In a hybrid era, your office environment is a critical component of the employee experience.
A well-managed workplace helps you and your team easily find and reserve the right type of space for every need—whether it’s a quiet desk for focused work, a collaboration room for brainstorming, or a meeting room equipped for seamless video conferencing. Prioritizing smart space booking isn’t just an operational task anymore; it’s a strategic imperative for your organization. .

Key Takeaway 1: Optimize Real Estate Usage and Costs
You might struggle to see how space is actually used, which often leads to significant inefficiencies. Studies show that more than half of all office space is underutilized, yet many organizations keep paying for it. With a modern space booking solution, you get the real-time occupancy data you need to make informed decisions.
Penn Medicine’s aim was to redefine its workspace and reduce its footprint – and with the help of Korbyt Booking,
“This summer will see the first step of dramatically reducing space from 300,000 sq ft to 125,000 sq ft,” said Steve Smith.
By understanding the utilization trends within your organization, you can identify and repurpose underused areas, avoid unnecessary leases, and reduce your overall real estate footprint. If you adopt targeted space optimization strategies, you can reduce your real estate costs by up to 30%. This isn’t just a win for your facilities team; it’s a direct driver of significant cost savings for the business as a whole.
Consider the benefits:
- Reduce wasted square footage by spotting chronically empty desks and rooms within your environment.
- Avoid unnecessary leases by maximizing the efficiency of your current portfolio.
- Repurpose underused space for higher-value activities like collaboration hubs or wellness rooms tailored to your team.
Key Takeaway 2: Elevate the Employee Experience
As you implement return-to-office policies, you need to balance business objectives with the preferences of employees. A poorly planned hybrid environment can create friction, disengage your staff, and breed frustration. You’ve likely seen employees waste valuable time hunting for available desks or conference rooms or dealing with double bookings—issues that can derail collaboration and sap productivity.
With a modern booking tool (some are even AI-powered), you can remove these barriers. By giving your employees predictable and flexible access to desks and rooms, you reduce friction and encourage them to return to the office. When your team can effortlessly reserve the spaces they need using tools they already trust, like Outlook or a mobile app, you’ll see satisfaction and productivity rise.
And coordinated team days matter: employees are measurably more likely to come in when their manager and teammates are onsite the same day. An integrated desk and room booking software makes a seamless process achievable for you and your team, giving everyone more control over their workday and reinforcing a commitment to the team and their well-being.
Key Takeaway 3: Make Data-Driven Decisions for the Future
To drive true workplace efficiency, you need more than just a record of who booked a room; you need instant, actionable insights that reveal how your spaces and resources are actually being used. The right data can show you everything from how your organization uses its space to how staff are responding to your hybrid model. Modern booking solutions deliver real-time dashboards and detailed data reports that help you quickly visualize trends in desk and room utilization, employee work patterns, and even service requests. This empowers you to respond rapidly as employee needs and business priorities evolve.
The right data can help you:
- View real-time dashboards to quickly monitor and assess space usage
- Gain data-driven insights to identify underutilized resources and optimize space
- Track employee booking patterns to adapt to changing hybrid work needs
- Analyze service request trends to enhance responsiveness and streamline operations
- Use historical data to predict future needs and guide strategic decisions
With this level of visibility, from space utilization metrics to service usage, you can easily spot inefficiencies and make more strategic, data-driven decisions that continually optimize space as well as your workplace.
Discover the Full Potential of Your Workplace
Navigating the complexities of today’s workplace requires the right tools and a strategy that puts you in control. By embracing smarter space booking, you reduce costs, enhance employee satisfaction, and ensure your office is ready for whatever comes next. These takeaways are just the beginning of a future-ready workspace.
If you want to dive deeper into these strategies and build a more connected, efficient, and resilient workplace, download our complete guide: The Case for Smarter Space Booking in the Modern Workplace.
This executive guide gives you a comprehensive framework for optimizing your desks, rooms, and collaboration spaces. You’ll learn best practices, what to look for in a booking solution, and how you can make the case for positive change within your organization.
About Authors
Natalie Appleton is a workplace experience leader with nearly two decades of expertise in space and meeting management. As Vice President of Workplace at Korbyt, she draws on her work with more than 150 global clients to shape strategies that simplify how people connect with spaces and resources. Natalie earned her MBA from the University of Phoenix in 2006. She remains active in the professional community through IFMA, ILTA, InfoComm, AVIXA, and WorkTech, contributing to the ongoing conversation on facility management, space utilization, and the future of work.



