Kennedys, a global law firm specializing in litigation, dispute resolution, and advisory services, sought to modernize its workplace experience to support a growing hybrid workforce. With the launch of a new London headquarters, the firm needed a scalable, intuitive solution for desk and room booking that could enhance the employee experience and improve space utilization.
The Challenges
Kennedys identified several pressing needs during their workplace transformation:
Employee Experience: Staff needed a streamlined, intuitive method to locate and reserve workspaces, both remotely and on-site.
Disjointed Processes: Previous methods for booking desks and rooms were inconsistent, leading to underutilized spaces and confusion.
Lack of Insight: Without visibility into space usage, Facilities lacked the data to make informed decisions on real estate optimization.
The Korbyt Booking Solution
Korbyt worked closely with Kennedys to deploy a comprehensive booking and space reservations solution:
Mobile App Features: Employees can find coworkers, book spaces, and check availability directly from their mobile devices.
Integrated Desk & Room Booking: Staff can reserve workspaces via kiosk, desktop, or mobile for flexibility at every touchpoint.
Check-In/Check-Out Functionality: Accurate usage tracking through digital panels supports real-time visibility and reduces no-shows.
Digital Signage Integration: Interactive displays at desks and rooms update availability and provide booking options on the spot.
Neighborhood Zoning: Workstations were grouped by department or team to support collaboration and simplify the booking process.
โWe worked with Korbyt to create an end-to-end experience for staff, from booking space before arrival to finding colleaguesโ desk locations through a mobile app and kiosk.โ
โ Andrew Alderson, Chief Facilities Management Officer, Kennedys
The Results
Kennedysโ implementation of Korbyt Booking delivered powerful outcomes:
Optimized Space Utilization: Booking data and digital check-ins provided valuable insights into workspace demand and usage trends.
Improved Staff Experience: An intuitive system empowered employees and streamlined their return-to-office experience.
Global Scalability: Following success in London, the platform expanded firmwideโstandardizing space management globally.
Data-Driven Decision Making: The team is exploring IoT sensor integration to further refine occupancy analytics and space planning.
โThe digital signage at desk and room level with check-in functionality helps us to better understand space utilization. We are now looking at how we measure actual space use through sensor technology.โ
โ Andrew Alderson, Chief Facilities Management Officer, Kennedys
Conclusion
Kennedys is redefining how legal workplaces operate in a hybrid world. With Korbyt Booking, the firm has unlocked a smarter, more connected work environment that empowers employees and enables real estate efficiency. The result is a future-ready workplace grounded in flexibility, data, and employee experience.
Discover how Korbyt Booking can help your organization by requesting a meeting with us.
