Bryan Cave Leighton Paisner (BCLP), a global law firm with 25 offices and clients including 40% of the Fortune 500, needed a scalable workplace experience solution to support a new hybrid work model. Legacy booking tools were inconsistent and inadequate, especially across global offices. To streamline operations and enhance employee experience, BCLP partnered with Korbyt.
The Challenges
BCLP’s transition to hybrid work surfaced several operational obstacles:
- Coordination and user experience issues stemming from inconsistent technologies.
- Fragmented booking systems across locations, including outdated tools like paper diaries.
- Limited visibility into room and desk availability globally.
- Insufficient support and functionality from their existing UK solution provider.
The Korbyt Booking Solution
BCLP deployed Korbyt Booking to unify and modernize space management across their offices. Key components included:
Mobile Booking App: Empowered employees to book, check in, and manage reservations via smartphone and QR codes.
Global Rollout: Beginning in London and Manchester, and expanding to Paris, Hong Kong, Singapore, the U.S., and satellite locations.
Integrated Platform: Migrated seamlessly from existing systems, including Microsoft Exchange, with minimal disruption.
Enhanced Room Management: Digital panels installed for meeting rooms and flexible spaces to increase visibility and booking efficiency.
Hot Desking and Reverse Hoteling: Enabled better utilization by freeing up unused assigned desks.
The Results
The implementation of Korbyt Booking delivered measurable improvements across the organization:
Operational Efficiency: A centralized system reduced complexity and improved coordination across BCLP’s international footprint.
Optimized Space Utilization: Real-time occupancy data and sensor integration informed workspace planning and policy adjustments.
Improved User Experience: Simplified, consistent booking processes enhanced employee autonomy and satisfaction.
Conclusion
BCLP continues to evolve its hybrid work strategy with Korbyt Booking at the core of its workplace management. By unifying systems and enhancing visibility, BCLP fosters a more agile, efficient, and employee-centric environment.
Learn how Korbyt Booking can transform your law firm’s workplace experience.
