By Natalie Appleton, VP, Workplace (formerly NFS Technology)
and Charlie Paterson, Operations Manager (formerly NFS Technology)
It’s hard to believe it’s already been a year since Korbyt acquired NFS Technology and transformed the Rendezvous Workspace solutions into Korbyt Booking and Korbyt Events. From day one, the pace has been fast, the innovation relentless, and the collaboration across teams inspiring. With more resources, a sharper product vision, and colleagues who are as passionate about customer success as they are about technology, we’ve been able to take the platform further than ever before.
Collaboration at the Speed of Innovation
In today’s workplace, space and event management isn’t just about technology—it’s about experience, clarity, and connection. Achieving that requires alignment across hardware, software, services, and people. It also requires partners who collaborate and are relationship-driven, proactive, and accountable for long-term success.
On a more personal note, it has also been a year of significant growth for our team. The relentless momentum has pushed us to immerse ourselves into cutting-edge technologies like AI, broaden our skills by learning across the business, and build strong collaborations with a fantastic group of new colleagues.
What This Means for You
Korbyt Booking: Smarter, Simpler Space Management
We know that booking a space—whether it’s a meeting room, desk, or collaboration area—should be simple, efficient, and connected to the tools you use every day. This past year’s enhancements have been focused on delivering exactly that.
A User-Friendly Experience
- Modern Web App Interface: A clean, intuitive design makes it easier for employees to find and book spaces quickly.
- Flutter Mobile App Enhancements: Book spaces on the go, make edits in real time, and even reserve on behalf of colleagues with “book for others” support.
Smarter Workplace Tech
- Korbyt Digital Signage Integration: Connect booking with digital signage for seamless space management and communication across the workplace.
- Microsoft 365 Add-in: Now supports non-Exchange spaces while automatically resolving conflicts, which means fewer scheduling headaches for IT and employees alike.
Support for Hybrid Work
- Virtual Attendee Options: Integrated through Bookit and the mobile app, making it simple to add remote participants and keep hybrid meetings connected.
Korbyt Events: Powering Seamless Experiences
Successful events need tools that are flexible, simple, and built for today’s workplace. This year’s Korbyt Events updates deliver smoother management, easier booking, and real-time signage integration, all within the Korbyt Anywhere platform. The latest Korbyt Events updates bring:
Customer Experience Enhancements
- Direct Website Enquiries: Collect and manage event enquiries directly on your site without a developer.
- Smarter Booking with Packages: Book one room, and the system allocates the rest automatically—even if they’re not free at the time.
- Enhanced Event Editing: More flexibility and efficiency when adjusting large, complex bookings.
- Proposal Tools with Digital Signatures: Clients can now approve event proposals faster with integrated e-signatures.
Brand & Engagement Features
- Updated Korbyt-Branded Interface: A cleaner, modern look aligned with the Korbyt ecosystem.
- Meeting Room Signage (Phase One): Read-only signage launched, laying groundwork for interactive features in the future.
- Built-in Feedback & Requests: Users can now submit feedback and feature suggestions directly in the platform.
Technology, Integrations & Reliability
- Expanded API Capabilities: More options for third-party integrations and automation.
- Stronger Mews PMS Integration: Improved connectivity with property management systems.
- Security & Stability Upgrades: Annual vulnerability scans, hardening, fixes, and performance improvements keep the system safe and smooth.
The Road Ahead
Building on a year of transformation, we’ve created a more dynamic, forward-thinking environment to deliver smarter space and event management capabilities—and greater value for our customers.
This first year is only the beginning. We’re preparing to launch ConciergeAI, an AI-powered booking assistant for smarter space recommendations. We’re expanding integrations and refining the user experience, so booking and event management is not just a task, but a frictionless part of the workday. Our goal remains the same: to create solutions that are intuitive, connected, and ready for whatever comes next.
The pace at Korbyt is demanding, and the challenges are real, but that combination of innovation, growth, and teamwork has made the past 12 months not only productive butalso deeply rewarding. We’re proud of what we’ve achieved together and excited for the opportunities that lie ahead.
To our customers—thank you for trusting us to support your journey. To those just getting to know Korbyt Booking and Korbyt Events—we’d love to show you what’s possible when innovation, resources, and a dedicated team come together. The future is bright, and we’re just getting started.
About the Authors
Natalie Appleton | Korbyt Vice President, Workplace | natalie.appleton@korbyt.com
In her 18-year tenure with NFS Technology, Natalie guided more than 150 U.S. and international clients to advance their space management strategies. Her extensive expertise gives her unique insight into optimizing workplace experiences—streamlining the booking and management of spaces, resources, and attendees, and integrating seamlessly with solutions like Outlook and Exchange.
Natalie earned her MBA from the University of Phoenix and is active in industry associations and events, including IFMA, ILTA, InfoComm, AVIXA, and WorkTech, with a focus on driving innovation in facility management and workplace utilization.
Charlie Paterson | Korbyt Operations Manager | charlie.paterson@korbyt.com
Charlie Paterson is the Operations Manager for Korbyt EMEA, leading support, customer success, renewals, and associated services for enterprise digital signage and event booking solutions. With more than 30 years of SaaS operations experience at NFS Technology, Charlie has delivered major projects for global brands and is passionate about emerging technologies, building high-performing teams, and delivering exceptional customer experiences. Outside of work, Charlie enjoys software development and exploring the possibilities of AI.
